TERMS OF SERVICE

Last Updated: January 13, 2026

These Terms of Service (“Terms”) form a legally binding agreement between you (“you” or “User”) and ENTERTALE GAMES OYUN YAZILIM DANIŞMANLIK VE PAZARLAMA ANONİM ŞİRKETİ (“Entertale Games,” “we,” “us,” or “our”) governing your access to and use of our games, mobile applications, websites, and related services (collectively, the “Services”).

By installing, accessing, or using any part of the Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Services.

1. About the Services

Entertainment Use Only. The Services are provided for personal, non-commercial entertainment.

Evolving Service. The Services may change over time. We may add, remove, modify, suspend, or discontinue any part of the Services at any time, with or without notice.

Device & Connectivity. You are responsible for obtaining and maintaining compatible devices, software, and internet access, and for any related fees charged by your provider.

2. Eligibility and Age Requirements

Minimum Age. You may not use the Services if you are under 13 years old. If you reside in the European Union, EEA, or United Kingdom, you may not use the Services if you are under 16 years old, or a higher minimum age if your local law requires.

Minors. If you are under the age of legal majority where you live, you may use the Services only with the permission and supervision of a parent or legal guardian, who is responsible for your use.

Legal Restrictions. If laws in your location restrict or prohibit your use of the Services, you must not use them.

3. Your Agreement With Our Policies

Our Privacy Policy and any additional rules or in-service notices we publish for specific features (for example, events, leaderboards, communities, chat) are incorporated by reference and may apply to your use of the Services. If there is a conflict, the supplemental terms for that feature control for that feature.

4. License Grant and Ownership of the Services

Limited License. We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for lawful, personal entertainment, and only as expressly permitted by these Terms.

No Sale. The Services are licensed, not sold.

Our Property. The Services and all related content and technology, including software, code, artwork, animations, characters, names, storylines, audio, visual effects, gameplay methods, recordings, chat transcripts, and all “look and feel,” are owned by Entertale Games or our licensors and are protected by intellectual property laws. All rights not expressly granted are reserved.

5. Accounts, Security, and Responsibility

  • Account Creation. Some features may require an account (“Account”).
  • Accurate Information. You agree to provide and maintain accurate information as required for account creation and use.
  • Account Security. You are responsible for safeguarding your login credentials and for all activity that occurs under your Account, whether authorized by you or not.
  • No Transfers. Your Account is personal. You may not sell, rent, gift, share, or transfer your Account or access credentials, and you may not allow others to access your Account.
  • Username Reclamation. We reserve the right to remove or reclaim any username at any time and for any reason, including claims by a third party that a username violates that third party’s rights.
  • Compromise Notice. If you suspect your Account is compromised, you must notify us promptly and take reasonable steps to secure it.
  • No Ownership in Accounts. You acknowledge that you have no ownership interest in any Account, and that all Accounts and associated identifiers, data, and entitlements are part of the Services.

6. Acceptable Use and Our Enforcement Rights

  • Your Conduct. You agree to use the Services responsibly and lawfully.
  • Discretionary Enforcement. We may determine, at our sole discretion, whether any conduct, content, or activity is inappropriate, harmful, abusive, unfair, unlawful, or otherwise inconsistent with the intended experience of the Services.
  • Prohibited Interference. You may not access, use, or interact with the Services in a manner that we determine compromises the integrity, security, fairness, or proper functioning of the Services, including through unauthorized automation, manipulation, circumvention, or interference.
  • No Unauthorized Tools. You may not use or distribute any unauthorized tools, software, scripts, cheats, bots, hacks, mods, or other methods that we determine adversely affect the Services or other users.
  • No Misuse of Others. You may not impersonate others, misrepresent affiliations, or misuse other users’ information.
  • Action. We may take any action we deem appropriate, including issuing warnings, restricting features, suspending access, terminating Accounts, removing content, or resetting progress. We are not required to provide warnings, reasons, or evidence before taking action unless required by applicable law or platform policy.

7. User Content, Community Features, and Monitoring

User Content. If you submit, upload, transmit, or otherwise make content available through the Services, including messages, images, recordings, or other materials (“User Content”), you remain responsible for it.

No Duty to Pre-Screen; No Responsibility for User Content. You understand that User Content comes from users, not from Entertale Games. We do not endorse, guarantee, or verify User Content, and to the maximum extent permitted by law we are not responsible or liable for User Content or for any loss or damage resulting from it. We are not obligated to monitor, review, or pre-screen User Content before it appears or is transmitted through the Services.

License to Us. You grant Entertale Games a worldwide, royalty-free, sublicensable license to use, host, store, reproduce, modify for technical purposes such as formatting, display, perform, and distribute your User Content as necessary to operate, provide, maintain, secure, moderate, and improve the Services, and to promote the Services. Where you delete User Content, we will make reasonable efforts to stop displaying it, but copies may remain in backups, logs, and records as required for legal, security, and operational purposes.

Moderation. We may review, remove, restrict, or disable access to User Content at any time for any reason.

Monitoring and Recording. You understand that we may monitor, record, and retain activity and communications within the Services, including chats and gameplay-related logs, for operational, safety, compliance, customer support, quality, and enforcement purposes, to the extent permitted by law.

Safety; Legal Requests; Cooperation. To the maximum extent permitted by law and consistent with our Privacy Policy, we may preserve, access, use, and disclose information (including Account information, usage data, and User Content) if we believe in good faith that doing so is reasonably necessary to: (a) comply with applicable law, regulation, legal process, or enforceable governmental request; (b) protect the rights, property, and safety of Entertale Games, our users, or the public; (c) prevent or investigate fraud, security issues, abuse, or violations of these Terms; or (d) respond to customer support requests. Where permitted, we may attempt to notify you of legal requests for your information unless we believe such notice is prohibited or would be counterproductive (for example, where there is risk of harm, fraud, or obstruction).

8. Virtual Items, In-App Purchases, and Subscriptions

  • Virtual Items Are Licensed. Any virtual currency, virtual goods, upgrades, entitlements, features, or other digital items offered through the Services (“Virtual Items”) are licensed to you under these Terms, not sold.
  • No Real-World Value. Virtual Items have no cash value and are not personal property. You may not transfer, trade, or sell Virtual Items for real-world money or value unless we explicitly allow it in writing.
  • Final Sales; Required Refund Rights. Except where required by applicable law or by the relevant app store provider’s policies, all purchases are final and non-refundable, and we are not obligated to provide refunds, credits, or substitutions.
  • EU/UK Right of Withdrawal Digital Content. If you are a consumer based in the European Union or United Kingdom, you acknowledge that by clicking “Purchase” or the relevant confirmation button, you expressly consent to the immediate supply of the digital content or service and you acknowledge that you may lose your right of withdrawal once the supply has begun, to the extent permitted by applicable law.
  • Store Providers. Purchases may be processed by third-party platforms, including the Apple App Store and Google Play. Your purchase may also be subject to their terms and policies, and you should contact the platform provider for payment disputes where applicable.
  • Changes and Removal. We may manage, adjust, modify, re-balance, limit, or remove Virtual Items or related features at any time.
  • Forfeiture Risk. If your Account is suspended or terminated, or if the Services change or end, you may lose access to Virtual Items and other entitlements without compensation, to the maximum extent permitted by law.

9. Suspension, Termination, and Service Discontinuation

Our Rights. We may, at any time and in our sole discretion, suspend, restrict, limit, terminate, or delete your Account, access, User Content, entitlements, or any portion of the Services, with or without notice.

Effect of Termination. Termination may result in loss of access to progress, rankings, benefits, and Virtual Items, without obligation to compensate you.

Inactive Accounts. We may reclaim, suspend, or terminate Accounts we consider inactive.

Discontinuation. We may stop offering or supporting the Services or any part of them at any time, and your license will end automatically upon discontinuation.

10. Closing Your Account

You may request closure of your Account at any time. Where available, you may be able to initiate deletion within the relevant game or app settings. Otherwise, you may contact us at privacy@entertale.games with sufficient details to identify your Account. Account closure may be irreversible and may result in permanent loss of access to content and entitlements.

11. Third-Party Services and Links

The Services may integrate or link to third-party services, including analytics, authentication, hosting, chat, ads, and payment platforms. We do not control third parties and are not responsible for their content, actions, or services. Your interactions with third parties may be governed by their separate terms and policies.

12. Disclaimers and Health Warning

Epilepsy Warning. A small percentage of individuals may experience epileptic seizures when exposed to certain light patterns or flashing backgrounds. If you, or anyone in your family, have an epileptic condition, consult your physician prior to playing. If you experience dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions while playing, immediately discontinue use and consult your physician.

As-Is / As-Available. The Services are provided “as is” and “as available,” to the fullest extent permitted by law.

No Warranties. We disclaim all warranties and conditions, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

No Guarantee of Availability. We do not guarantee that the Services will always be available, secure, or free of harmful components, or that defects will be corrected.

13. Limitation of Liability

To the maximum extent permitted by law:

Non-Excludable Liability. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, willful misconduct and, where applicable law does not allow limitation, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

Excluded Damages. Entertale Games will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or enjoyment, arising out of or related to the Services or these Terms, regardless of legal theory.

Liability Cap. Our total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the amount you paid to Entertale Games for the Services in the six months immediately before the event giving rise to the claim, or if greater liability is required by law, the minimum required amount.

Basis of the Bargain. You acknowledge that the limitations in this section are a fundamental basis of the agreement between you and us.

Jurisdictional Limits. Some jurisdictions do not allow certain limitations; in that case, the limitations apply to the fullest extent permitted by applicable law.

14. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Entertale Games, our affiliates, and our respective officers, directors, employees, contractors, agents, licensors, and partners from any claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising out of or related to your access to or use of the Services, your User Content, your violation of these Terms, or your violation of any law or the rights of any third party.

We may assume control of the defense of any matter you must indemnify, at our discretion, and you agree to cooperate. Where required by applicable law, we will use reasonable efforts to notify you of such a matter.

15. Feedback and Confidentiality

Feedback. If you provide suggestions, ideas, or feedback about the Services (“Feedback”), you agree that we may use, disclose, reproduce, license, distribute, and otherwise exploit such Feedback without restriction and without compensation to you.

Confidentiality Limited. If we provide you access to non-public features, test environments, or pre-release content and we identify such information as confidential, you agree not to disclose it without our permission, except as required by law.

16. Changes to These Terms

We may update these Terms at any time by posting an updated version within the Services or on our website, or by other reasonable means. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services.

17. Governing Law, Venue, and Class Action Waiver

Governing Law. Unless mandatory local law provides otherwise, these Terms and any dispute arising out of or relating to them or the Services will be governed by the laws of the Republic of Türkiye, without regard to conflict of laws principles.

Venue. Unless mandatory law in your country of residence provides otherwise, any legal action will be brought exclusively in the courts located in Ankara, Türkiye, and you consent to their jurisdiction.

Class Action Waiver. To the fullest extent permitted by applicable law, you and Entertale Games agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration.

18. Supplemental Terms for App Store and Google Play Users

If you access the Services through the Apple App Store or Google Play Store (“App Provider”), you acknowledge and agree to the following additional terms:

Agreement between Us. These Terms are between you and Entertale Games only, not the App Provider. We, not the App Provider, are solely responsible for the Services and content thereof.

Maintenance. The App Provider has no obligation to furnish any maintenance or support services with respect to the Services.

Warranty. In the event of any failure of the Services to conform to any applicable warranty, you may notify the App Provider, and they may refund the purchase price if applicable. To the maximum extent permitted by law, the App Provider will have no other warranty obligation whatsoever.

Beneficiary. The App Provider and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, the App Provider will have the right and will be deemed to have accepted the right to enforce these Terms against you as a third-party beneficiary thereof.

19. Miscellaneous

Severability. If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

Entire Agreement. These Terms, together with any documents incorporated by reference, including our Privacy Policy and any supplemental terms, constitute the entire agreement between you and Entertale Games regarding the Services and supersede any prior or contemporaneous agreements or understandings.

No Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

Assignment. We may assign or transfer these Terms, in whole or in part, including to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law. You may not assign or transfer these Terms without our prior written consent. Any attempted assignment in violation of this section is void.

Force Majeure. We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, epidemics or pandemics, government actions, internet or telecommunications failures, or platform or provider outages.

Survival. Sections that by their nature should survive termination will survive, including Sections 4, 6, 7, 8, 9, 13, 14, 15, 17, 18, 19, 20, and 21.

20. Notices and Contact

How We Notify You. We may provide notices to you through any reasonable means, including in-game notices, app store listings, our website, or via contact details associated with your Account.

How You Contact Us Terms and Privacy. Any notices, requests, or communications related to these Terms or our Privacy Policy, including questions, complaints, requests to close or delete an Account, or exercising applicable data rights, must be sent to privacy@entertale.games. Your message should include your full name if available, the relevant game or app, and a clear description of your request.

Delivery and Timing. Notices are deemed delivered when sent or posted through the relevant channel, except where mandatory law requires otherwise.

21. Company Information

Entertale Games

Legal Name: ENTERTALE GAMES OYUN YAZILIM DANIŞMANLIK VE PAZARLAMA ANONİM ŞİRKETİ

Address: OĞUZLAR MAH. 1381 SK. NO: 6 İÇ KAPI NO: 23 ÇANKAYA/ANKARA

Contact: privacy@entertale.games